PS5 HDMI Port Repair, $150 to $175
If your PS5 turns on but the TV says no signal, the HDMI port is usually the only thing wrong. We replace it on the board, test the console, and hand it back or ship it home.
Is it the HDMI port?
Try a different cable and a different TV input first. If the picture is still missing, these are the signs of a damaged port.
“No signal” on the TV
The console powers on and the light goes white, but the TV says no signal or stays black.
Flicker, sparkles or dropouts
The picture cuts in and out, tears, or shows coloured sparkles, most often during play.
Picture only at an angle
Video comes back when you hold or wiggle the cable. The port is loose on the board.
Bent or missing pins
Look into the port with a light. Bent pins or a crooked plastic tongue mean it needs replacing.
02 The repair
A new port, soldered to the board
The PS5’s HDMI port is held to the motherboard by its solder joints alone, so a pulled cable or a bumped console cracks them or bends the pins inside. We remove the damaged port, clean the pads, and solder on a new one.
Then the console runs on a TV before it leaves the bench. Your storage, account and saves are never touched.
PS5
The original console with a disc drive
PS5 Digital
The original console without a drive
PS5 Slim
Disc and Digital versions
Most PS5 HDMI repairs are $150 to $175
A firm price comes after we look at the console, and you only go ahead if you approve it. Mail-in customers also pay return shipping, quoted with the repair.
Drop it off in Ithaca
Bring the console to the shop at 719 S Meadow St, Ithaca, NY 14850, Mon–Fri: 11am – 6pm. No appointment needed. Leave the controllers and cables at home.
Mail it in from anywhere in the US
Request a quote and we reply with the price and the mail-in address. You ship the console to us, and it comes back tested with insured, tracked return shipping.
Get a PS5 HDMI repair quote
Takes about a minute. We reply within one business day with your price and, for mail-in, the address to ship to.
04 How it goes
Four steps, by mail or at the counter
Ask for a quote
Tell us which PS5 you have and what the TV shows. We reply within one business day.
We confirm the fault
1 to 2 business daysWe inspect the port and the board around it, then give you a firm price before any work.
We replace the port
The damaged port comes off the board and a new one is soldered on, pin by pin.
We test it and return it
3 to 5 business daysThe console runs on a TV before it is handed back or shipped home.
PS5 HDMI repair questions
How much does PS5 HDMI port repair cost?+
Most PS5 HDMI port replacements run $150 to $175. Mail-in customers also pay return shipping, which is quoted with the repair. You get a firm price after we look at the console, and nothing is charged until you approve it.
Will a new HDMI cable fix it?+
Try one first, along with a different TV input. If the picture is still missing on a cable and TV you know work, the port on the console is the likely cause, and a cable cannot fix a damaged port.
Will I lose my games or saves?+
No. The repair is to the port on the motherboard. It does not touch the console’s storage, your account or your saved data.
How long does it take?+
Most PS5 HDMI repairs are done within 3 to 5 business days of the console arriving. Mail-in adds shipping time each way.
What if the port is not the problem?+
Sometimes the port is fine and the fault is the HDMI chip behind it, usually after a power surge. We find that during the inspection and tell you with the quote, before any work starts.
What does the warranty cover?+
Every HDMI repair carries a 90-day warranty on our work. If the same port fails in normal use within 90 days, we fix it at no charge. It does not cover a later drop, liquid or a yanked cable.
How should I pack a PS5 for shipping?+
Send the console by itself in a sturdy box a few inches larger on every side, padded so it cannot shift. Include a note with your name, phone number and a short description of the problem.
Not the HDMI port, or not a PS5?
We also repair overheating, disc drives and no power, on PlayStation, Xbox and Nintendo Switch.
What our customers say
“Staff were careful to check that everything was working correctly.”
Karen Aikman · Google review
“Was very nice and patient! I came in to hopefully get my camera screen fixed and although they don't fix cameras, they were able to reattach my screen to the camera itself free of charge. Highly Recommend!”
Angela Grijalva · Google review
“Liam listened to my problem and worked diligently to restore all my photos and music. Great job! The price was fair, the service was exceptional, the guidance and care were great!”
paula loskamp · Google review
“Great experience; the team was able to recover all the data from a severely water damaged phone. I appreciated Liam's patient kindness with me and other customers.”
Anne Huber · Google review
“The guy that helped me was wonderful! I walked in just before the store closed. He said he could help I install an old program on my OS 11 operating system and he did! He was courteous and knowledgeable and had the installation done the next day. I made sure to get a card on the way out. Would definitely recommend this business.”
Donna Sadowy · Google review
07 Request a quote
Get the picture back on your PS5
Ask for a quote, email us a photo of what the TV shows, or bring the console to the shop on South Meadow Street.
Serving Ithaca since 201525,000+ repairs completed