Data recovery for MacBook, by mail.
Dead, water damaged, or won’t start up. Newer MacBooks with built-in storage included. Mail it to our shop in Ithaca, NY. No data, no fee.
- Photos
- Documents
- Desktop
- Projects and work files
On an encrypted drive, shipped back insured
Free evaluation. No data, no fee.
Tell us the model and what happened. We reply within one business day with the mail-in address.
Got wet? Don’t charge it or turn it on. Ship it as it is.
Start your MacBook recovery quote
Takes about a minute.
Recover files from a dead or damaged MacBook
The problem
- Won’t turn on
- Water damage
- Won’t start up
- Dropped
- Broken screen
Our focus, 2018 and later
- MacBook Pro
- MacBook Air
- Intel with T2
- M1
- M2
- M3 and later
Not a MacBook? Mail-in data recovery covers other devices.
03 Where the files are
Built-in storage needs the Mac itself
From 2018 on, MacBook storage is built in and encrypted, so the files can’t be moved to another machine. We recover them through the Mac itself, here in Ithaca.
Told it needs a new logic board? A replacement comes with empty storage. Recover the files first.
How mail-in works
Request a quote or text
Tell us the model and what happened. We send the mail-in address.
Ship it in
Pad it, box it, send it. You cover shipping to us.
Free evaluation
We find the fault and send a firm price. Nothing is billed until you approve.
Files back
Your files on an encrypted drive, shipped back insured with your Mac.
05 Price
MacBook data recovery
$300 to $800
A firm price after the free evaluation. Nothing is billed until you approve it.
What our data recovery customers say
“Excellent work bringing back my "EVGA GeForce RTX 3090 Ti FTW3 ULTRA GAMING, 24GB" back to life. Very happy about that. Saved me a lot of head aches and aggrevation. They were able to "clear the short on the 12V rail from the shorted capacitor". And now I have a working GPU with a 90 day warranty.”
The Thinker · Google review
“Fixed the fiddly charging port on my phone in five minutes for a very reasonable price, and had they been unable to sort it out there would have been no charge. Will be back if I have any other gadget issues.”
Avi Miner · Google review
“Great experience here, I brought in my Alienware laptop because of CPU overheating and thermal throttling issues. The technician was very professional, knowledgeable, and responsible. He quickly identified the problem, fixed the CPU cooling system (Liquid Metal), and replaced the GPU thermal paste. The repair was completed much faster than I expected, and he took the time to explain the issues, keep me updated throughout the process, and thoroughly test the laptop afterward to make sure everything was working properly. I really appreciate his patience, attention to detail, and excellent service. Highly recommend this place for laptop repairs!”
Shengran Huang · Google review
“I had a fantastic experience when I replaced my iPhone battery a few weeks ago. The service was quick and smooth, and the staff was really friendly. Today, they even helped me fix my camera issue at no charge, which absolutely blew me away. Highly recommended!!”
Usa Fakhri · Google review
“The rep I worked with did without hesitation all that needed to be done to set up my new iPhone and ensure that the data from my previous one transferred over completely, He patiently answered my questions in a way that I easilty understood. I have always been pleased with their service over the years with my various Apple products and definitely recommend them.”
Terry Kristensen · Google review
Questions
Can you recover files from a MacBook that won’t turn on?
Often, yes. The storage is usually fine even when the Mac is dead.
Can you recover data from a water damaged MacBook?
Often, if it reaches us soon. Don’t charge it or turn it on. Ship it as it is.
Do you recover M1, M2 and M3 MacBooks?
Yes. Newer MacBooks with built-in storage, T2 and Apple silicon, are what we focus on.
My MacBook needs a new logic board. Can I still get my files?
Yes, if the replacement has not been done yet. A replacement comes with empty storage, so recover the files first.
Do you need my password?
Usually, yes. On newer MacBooks the login password unlocks the files. It is used only for your recovery.
How much does it cost?
$300 to $800, with a firm price after the free evaluation. No data, no fee.
07 Free evaluation
Find out what’s recoverable first
Serving Ithaca since 201525,000+ repairs completed
Data backup and recovery is an additional service provided by Gadget Repair Pro and is not an Apple repair. Apple does not back this service and is not responsible for issues as a result of it. Apple, Mac, MacBook, MacBook Air, and MacBook Pro are trademarks of Apple Inc.