Data recovery for MacBook, by mail.
Dead, water damaged, or won’t start up. Newer MacBooks with built-in storage included. Mail it to our shop in Ithaca, NY. No data, no fee.
- Photos
- Documents
- Desktop
- Projects and work files
On an encrypted drive, shipped back insured
Free evaluation. No data, no fee.
Tell us the model and what happened. We reply within one business day with the mail-in address.
Got wet? Don’t charge it or turn it on. Ship it as it is.
Start your MacBook recovery quote
Takes about a minute.
Recover files from a dead or damaged MacBook
The problem
- Won’t turn on
- Water damage
- Won’t start up
- Dropped
- Broken screen
Our focus, 2018 and later
- MacBook Pro
- MacBook Air
- Intel with T2
- M1
- M2
- M3 and later
Not a MacBook? Mail-in data recovery covers other devices.
03 Where the files are
Built-in storage needs the Mac itself
From 2018 on, MacBook storage is built in and encrypted, so the files can’t be moved to another machine. We recover them through the Mac itself, here in Ithaca.
Told it needs a new logic board? A replacement comes with empty storage. Recover the files first.
How mail-in works
Request a quote or text
Tell us the model and what happened. We send the mail-in address.
Ship it in
Pad it, box it, send it. You cover shipping to us.
Free evaluation
We find the fault and send a firm price. Nothing is billed until you approve.
Files back
Your files on an encrypted drive, shipped back insured with your Mac.
05 Price
MacBook data recovery
$300 to $800
A firm price after the free evaluation. Nothing is billed until you approve it.
What our data recovery customers say
“The rep I worked with did without hesitation all that needed to be done to set up my new iPhone and ensure that the data from my previous one transferred over completely, He patiently answered my questions in a way that I easilty understood. I have always been pleased with their service over the years with my various Apple products and definitely recommend them.”
Terry Kristensen · Google review
“I had a mac completely disabled by a water spill. They were patient and thorough and rescued my data. It took a week but it was worth it, I had given up but they didn’t.”
Richard G · Google review
“This place is awesome I didn’t think I would ever get that lock off my phone and they got it off which is awesome I am So grateful and so happy thank you so much gadget repair pro u will forever be my favorite store to get my phone fixed and I will most definitely recommend you to my family and friends hahaha I can’t believe I got my old iPhone back now i just got to know will I have to get a brand new sims card for it”
Chantale Acosta · Google review
“Did the work well and as quoted.”
Leslie Sandman · Google review
“Solid service. I just needed a battery. I thought they might tell me other maintenance was necessary but no. I appreciated how thorough the technician was. I’d definitely reccomend.”
Parker Hurley · Google review
Questions
Can you recover files from a MacBook that won’t turn on?
Often, yes. The storage is usually fine even when the Mac is dead.
Can you recover data from a water damaged MacBook?
Often, if it reaches us soon. Don’t charge it or turn it on. Ship it as it is.
Do you recover M1, M2 and M3 MacBooks?
Yes. Newer MacBooks with built-in storage, T2 and Apple silicon, are what we focus on.
My MacBook needs a new logic board. Can I still get my files?
Yes, if the replacement has not been done yet. A replacement comes with empty storage, so recover the files first.
Do you need my password?
Usually, yes. On newer MacBooks the login password unlocks the files. It is used only for your recovery.
How much does it cost?
$300 to $800, with a firm price after the free evaluation. No data, no fee.
07 Free evaluation
Find out what’s recoverable first
Serving Ithaca since 201525,000+ repairs completed
Data backup and recovery is an additional service provided by Gadget Repair Pro and is not an Apple repair. Apple does not back this service and is not responsible for issues as a result of it. Apple, Mac, MacBook, MacBook Air, and MacBook Pro are trademarks of Apple Inc.